Legal Notice.

Provider details

The owner of this website is:

Purpose and scope

This Legal Notice governs access to and use of the website https://flondar.com, owned by Flondar, and the terms applicable to the operational consulting and implementation services for dental practices that we provide.

Accessing and using the website makes you a user and implies full acceptance of all provisions in this Legal Notice, the Privacy Policy and the Cookie Policy.

Description of services

Flondar provides operational consulting for dental practices. Our services include:

• Operational analysis and diagnosis of dental practices.
• Design and deployment of operating systems for practice management.
• Optimization of acquisition, follow-up and patient reactivation processes.
• Appointment confirmation and scheduling systems.
• Automated follow-up of treatment plans and inactive patients.
• Integration with your existing dental software.
• Ongoing support and optimization of deployed systems.

Terms of access and use

4.1 — Access to the website

Access to the website is free and informational. You do not need to register to access general information, although some services (such as requesting the free analysis) require contact details. You agree to:

• Provide true, accurate and complete information in contact forms.
• Use the website in accordance with the law, public order and these terms.
• Refrain from activities that could damage or interfere with the website.

4.2 — Acceptable use

You agree to use the website lawfully and appropriately. The following are expressly prohibited:

• Unlawful, fraudulent activities or activities that infringe third-party rights.
• Introducing viruses, malware or any malicious code.
• Attempting unauthorized access to systems, networks or data.
• Reverse engineering or attempting to extract the website's source code.
• Using unauthorized bots, scrapers or automated systems.
• Reproducing, copying, distributing or publicly communicating content without authorization.
• Any action that could damage, overload or impair the website.

Intellectual property

All website content — including but not limited to text, designs, graphics, images, icons, source code, structure, navigation and other elements — is owned by Flondar or by third parties who have authorized its use, and is protected by intellectual property laws and international treaties.

Reproduction, distribution, public communication, transformation or any other form of exploitation of this content without the express written authorization of the rights holder is expressly prohibited.

The trade name, trademarks, logos and distinctive signs appearing on the website are owned by Flondar or by third parties, and their unauthorized use may constitute an infringement of intellectual property rights.

Limitation of liability

6.1 — Website availability

Flondar strives to keep the website available without interruption. However, it does not guarantee absolute availability and continuity, nor is it liable for damages arising from:

• Service interruptions due to maintenance, updates or technical reasons.
• Failures in hardware, software, telecommunication lines or third-party systems.
• Force majeure events.
• Denial-of-service attacks or other third-party actions.

6.2 — Content and information

The information on the website is provided for general informational purposes. While we strive to keep it accurate and up to date, we do not guarantee the accuracy, completeness or timeliness of all content. The figures shown in the loss calculator are estimates based on the data you provide and are purely informational. They are not a promise or guarantee of future results.

6.3 — Third-party links

The website may contain links to third-party websites. Flondar does not control and assumes no responsibility for the content, privacy policies or practices of those external sites. Access to third-party sites is at your own risk.

6.4 — Viruses and security

Although we implement reasonable security measures, Flondar cannot guarantee the complete absence of viruses or other harmful elements. You are responsible for having appropriate tools to detect and remove malicious software.

Free analysis and sales inquiries

The free operational analysis offered on the website lasts approximately 30 minutes and is conducted by video call. This analysis:

• Is completely free and carries no obligation to purchase.
• Provides an estimated diagnosis of operational losses.
• Is indicative, based on the information you provide.
• Is not a guarantee of future results if you engage our services.

Requesting the free analysis does not create any obligation to engage our services. If you decide to do so, the specific terms will be set out in a separate contract.

Engaging our services

Flondar's consulting and implementation services are formalized through an individual contract with each client. The contract will set out:

• The specific scope of services.
• Implementation timeline and project milestones.
• Total price and payment terms.
• The obligations of both parties.
• Applicable warranties.
• Cancellation, suspension or modification terms.
• Refund policy.

Because each consulting project is tailored to the specific needs of each dental practice, the particular terms — including the refund policy — are set out expressly in the individual contract signed by the client.

Data protection

We process the personal data of website users and clients in accordance with applicable data protection laws, applying the standards of the EU General Data Protection Regulation (GDPR) as our global baseline, and honoring the rights of US and other residents under applicable law.

For details on how we collect, use, store and protect your personal data, and on your rights, see our Privacy Policy.

Cookies

This website uses cookies and similar technologies to improve the user experience and analyze site usage. For full information on the cookies we use, their purposes and how to manage them, see our Cookie Policy.

Term and changes

This Legal Notice remains in force while the website is operational. Flondar reserves the right to modify, at any time and without prior notice, the presentation, configuration and content of the website, as well as these terms of use.

Material changes will be announced on the website a reasonable time in advance. We recommend reviewing this document periodically. The last-updated date appears at the top of this document.

Governing law

This Legal Notice is governed by the laws of Georgia, where Flondar is established, without prejudice to mandatory consumer-protection rules that may apply in your place of residence.

For consulting service contracts, the governing law and competent jurisdiction are set out in each individual contract, and may be the laws of Georgia or another jurisdiction agreed between the parties.

Where you do not act as a consumer, the parties submit to the courts of Tbilisi, Georgia, unless a mandatory rule provides otherwise.

Dispute resolution

Before initiating any formal proceedings, we encourage you to contact us at privacy@flondar.com so we can try to resolve the matter informally. Most concerns can be resolved quickly this way.

If a dispute cannot be resolved informally, it will be handled under the governing law and jurisdiction described in section 12, or under the terms of your individual service contract where applicable.

Contact

For any question, concern or complaint related to this Legal Notice or the use of the website, contact us at: